Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs

Objective:

Direct and coordinate the Property Services Team to maintain unit interiors and common areas to the highest standard of aesthetics and safety; coordinate unit maintenance and renovation with unit owners and vendors, recruit new units into the Resort's rental and/or lease program. 

Rate of Pay: Salaried position at $60,000 per year

Essential Functions:

1. Coordinate, organize and direct all Owner Services functions by acting as a liaison between owners and the resort in maintaining good condition of units participating in the rental and lease programs. 
2. Responsible for the interior condition and standards of furnishings of assigned units. Coordinate maintenance and housekeeping issues with appropriate departments to maintain unit condition. 
3. Conduct inspections of assigned homes in the Home Inspection Program twice per month and render required reports to the owners. 
4. Be totally familiar with all aspects of the various contractual agreements available to resort owners. 
5. Maintain a comprehensive, working knowledge of all Owner Services and resort policies and procedures as well as the operating policies of those departments supporting owner interests: such as Accounting, Maintenance, Housekeeping and Association Management. 
6. Establish and maintain credible and professional rapport with owners by frequent and timely communication, problem solving resolution, and professional services. 
7. Keep the Director of Owner Services appraised of owner concerns and conflicts, systematic or recurring problems or observations to improve service or remedy hazardous conditions on the resort. 
8. Be an active and contributing member of the resort management team and Quality Assurance team. Support the resort's Safety and Resource Management programs. 

This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. 

Other Duties and Responsibilities:

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. 

As we are rebuilding and restoring the resort, the Owner Relations Property Manager may be asked to temporarily assist staff in other areas of the resort as needed. 

Position Requirements:

Education:   High School Diploma or GED required. Some college or vocational-tech training preferred. 

Experience:   2-5 years of employment in a related position, property management.

Required:   Must have a valid driver's license and be legally authorized to work in the United States. 

Skills and Abilities:

• Requires advanced knowledge of the hospitality and property management fields. 
• Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. 
• Requires studying, analyzing, and interpreting complex activities or information in order to improve practices or develop new approaches. 
• Ability to make decisions with only general policies and procedures for guidance and keeping the Owner Relations Director and General Manager informed of general condition. 
• Requires highly developed communication skills to frequently negotiate, persuade and influence other management personnel, hotel guests and or corporate clients. 

Hours Required:   40-50 hours a week; flexible schedule; days and hours may vary based on need. 

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel workload, rush jobs, or technological developments).

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.