Sales Manager - Leisure
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
We offer a very competitive salary and generous benefits including:
- Medical, Dental, Vision Plans
- Paid Life Insurance
- Short- and Long-Term Disability
- Paid Time Off & Holidays
- 401(k) with 100% match up to 4%
- Commuter and Company-paid Toll Programs
This position requires full-time, on-site work for the first 90 days. After this period, the role will be eligible for a hybrid work arrangement.
POSITION OVERVIEW
South Seas Resort is seeking a dynamic and strategic Leisure Sales Manager to lead and grow our leisure travel segment. This role is responsible for managing relationships with resort wholesalers, optimizing distribution channels, and executing strategic initiatives in collaboration with Marketing and Revenue Management. The ideal candidate will be a proactive, detail-oriented professional with a passion for hospitality and a strong understanding of leisure travel markets.
KEY RESPONSIBILITIES
Channel Management
- Develop and maintain strong relationships with resort wholesalers and leisure travel partners including OTA’s Travel Agents, and Consortia.
- Oversee channel mapping and management to ensure optimal distribution and rate parity across platforms.
- Conduct monthly performance meetings with key partners and internal stakeholders to review KPIs and identify growth opportunities.
- Collaborate with Revenue Management to align leisure sales strategy with pricing, inventory, and promotional goals.
- Manage relationships with Online Travel Agencies (OTAs), ensuring visibility, competitiveness, and performance.
- Implement strategic promotions
- Monitor and analyze performance metrics, adjusting strategies as needed.
- Directs the conduct of analytical studies; develops and reviews reports of findings, alternatives and recommendations.
- Ensure all leisure content is accurate and up-to-date across platforms including ICE Portal, Property VIEW,
- Educate and keep up to date internal and external reservations department
- Coordinate with marketing and revenue teams to maintain brand consistency and optimize digital presence.
- Monitors developments and trends in the industry, evaluates their impact upon resort operations and recommends and implements program improvements.
- Represent South Seas Resort at industry trade shows and networking events
- Cultivate relationships within the Leisure market to expand brand reach and drive qualified leads.
- Conduct site tours and Familiarization Trips for travel agent and wholesale markets
QUALIFICATIONS
- 3+ years of experience in leisure sales, preferably in a resort or hotel setting.
- Strong understanding of OTA platforms, channel management, and revenue optimization.
- Experience with ICE Portal, Portview, and other hospitality content management systems.
- Excellent communication, negotiation, and presentation skills.
- Ability to travel for trade shows and partner meetings as needed.
PREFERRED SKILLS
- Familiarity with consortia programs such as Virtuoso, Signature, or Travel Leaders.
- Proficiency in CRM and sales reporting tools.
- Strategic thinker with a data-driven approach to sales and marketing.
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.